Frequently Asked Questions

Returns & Refunds

Returns & Refunds Policy

Read our Returns and Refunds policy.

Sales Tax

Do I Have To Pay Sales Tax?

See our Sales Tax Exemption page.

Shipping Information

Shipping Policies

Read our Shipping Policies page.

Order Information

Before You Place Your Order

We cannot add to or change orders once placed. We do not keep records of payment information at the time of purchase for security reasons. If you forgot to order an item, you will need to place another order. Please review your order for accuracy before submission.

You will be sent an email confirmation when an order is placed on our site. When your order is shipped, you will receive a shipment confirmation email with a tracking number. Please be sure your email is correct when placing your order! We are not responsible for incorrect mailing or email addresses. We always ship to the address you give us and we always email to the address you give us.

Transit times stated at checkout are estimates and not guaranteed.

Still looking for answers?

If the answers you're looking for aren't in our policies please send us an email by completing the form below or calling us at 260-200-1081.