Shipping policy

Processing Time

Orders ship within 1 business day (Monday through Friday, excluding holidays). Large wholesale orders may take longer; if yours will, we'll contact you. Choosing a faster shipping method only shortens transit time once your order ships. If you'd like your order packed ahead of others in the queue, add Rush Shipping to your cart.

Shipping Costs

• Free shipping on orders of $150 or more to the 48 contiguous U.S. states and Washington, D.C. Free shipping may be sent via USPS or UPS; the carrier and service are chosen based on the weight and size of your package.
• All other orders: shipping is calculated at checkout from live carrier rates, based on your package's weight and destination. You'll see every available option and its exact price before you pay.

Where We Ship and Delivery Times

Delivery times are carrier estimates, counted from the day your order ships, and are not guaranteed.

Destination	Carrier and service	Estimated transit time
48 contiguous states and Washington, D.C.	USPS Ground Advantage	2 to 5 business days
	USPS Priority Mail	1 to 3 business days
	UPS Ground	1 to 5 business days
	UPS Ground Saver	2 to 7 business days
	UPS 2nd Day Air	2 business days
Alaska, Hawaii, U.S. territories, and APO/FPO/DPO addresses	USPS or UPS	Varies by service; shown at checkout
International	USPS International, UPS Worldwide, or DHL Express	Varies by country and service; shown at checkout

Some countries can only be served by UPS or DHL. Checkout shows only the carriers that deliver to your address.

Order Confirmation and Tracking

You will receive an email confirmation after placing an order. If you don’t see it in your inbox, please check your spam or junk folder. Once your order has shipped, you’ll receive another email with tracking information.

Please make sure your email and shipping addresses are correct when placing your order. We ship only to the address provided at checkout, and all notifications are sent to the email address you provide. If the address is incorrect, please call us right away at 260-200-1081 so we can assist you.

PO Boxes and Express Shipping

UPS cannot deliver to PO Boxes; please choose a USPS service for a PO Box address. UPS 2nd Day Air does not deliver on weekends.

International Orders

International orders may incur customs duties, taxes, and fees. These are set by your country and charged by the carrier. Nurture Handmade does not collect or profit from these fees and cannot control the process.

UPS Worldwide Saver and DHL Express Worldwide are the fastest options and are fully tracked and insurable. USPS First-Class Package International is the least expensive but slower, has limited tracking in some countries, and is not insured; use it at your own risk. Rush Shipping is not available on international orders.

Shipping Insurance and Damaged Packages

If a package is damaged in transit, please email pictures of the damage to support@nurturehandmade.com as soon as it arrives so we can assist you quickly. Read more on our Returns & Refunds policy page.

Lost Packages

If your package was marked as delivered and you do not have it, follow these steps to locate your package:

• Check with your neighbors. The mail carrier may have delivered your package to the wrong address.
• If USPS was your shipping method, talk to the supervisor at your local post office. They can communicate with your mail carrier and check the vehicles for any missed deliveries.
• If you live in an apartment complex, check with the rental office. Sometimes deliveries are made there.
• If these steps don't locate your package, call USPS at 1 (800) 275-8777 or UPS at 1-800-PICK-UPS. Follow the prompts until you're asked for your tracking number, press 1 or say "Tracking," then say "Representative" to be transferred.
• If you believe your package has been stolen, you may file a police report.

General Information

• Nurture Handmade is not responsible for carrier-imposed shipping restrictions.
• Estimated transit time begins after your order is processed and shipped.